Quality assessment of academic libraries' performance with a special reference to information technology-based services: Suggesting an evaluation checklist
Babalhavaeji, F., Isfandyari-Moghaddam, A., Seyed, V. A., & Shakooii, A. (2010). Quality assessment of academic libraries' performance with a special reference to information technology-based services: Suggesting an evaluation checklist. The Electronic Library, 28(4), 592-621. https://doi.org/10.1108/02640471011065409