The Web Content Accessibility Guidelines (WCAG) 2.0 are a “wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these. Following these guidelines will also often make your Web content more usable to users in general.”
In essence, they address many of the more technical aspects of putting information. These guidelines are not exclusive to course design and are one piece of making a course accessible to our students. Other CPCC initiatives may address other aspects related to pedagogic and andragogic instructional approaches that are impacted by course design. In some situations, how WCAG and these initiatives will be applied to your course may warrant further consideration.
The following approach can be used to make your online material accessible. It takes into account many of the WCAG AA 2.0 guidelines, information from WebAIM.org, and scenarios that have arisen while working with instructors to make their material accessible. This may not include all situations. This is one approach to taking accessibility into consideration while designing your course. As you follow these steps, you will find your own approach for taking these principles into consideration that aligns with your workflow.
Click each step to move through the sequence. You can also print each step to use as a handout.
Technology changes rapidly and the needs of our students vary. Keep in mind that the format of your Word documents, PowerPoint presentations, etc. may need to be modified or enhanced later on (Ex. A graph in an online course is embossed on a sheet of paper, a textbook converted to braille, a description of images added to the document).
Microsoft has a built-in Accessibility Checker in Word, PowerPoint, and Excel to help you determine what may need to be made modified or reconsidered for your presentation. The Checker may make a recommendation that requires you to determine if you are going to make a change based on accessibility guidelines.
The Checker is to be used as a guide. It may not catch everything. Therefore, before or after you have used the Accessibility Checker, you should review your material using the information on this site to identify and correct other issues.
How to Activate the Accessibility Checker in Microsoft
(Length: 39 seconds)
To activate the Checker:
The Accessibility Checker will open on the right side. The Checker will show a list of items in your document that may pose a barrier to someone with a disability. The items are sorted into three categories:
In the example below, the Accessibility Checker shows that there are two errors (missing alt text and no header row specified), four warnings (infrequent headings, merged or split cells, unclear hyperlink text, repeated blank characters), and one Tip (skipped heading level). The triangles next to the items indicate that the list can be expanded or collapsed by clicking on them.
Click an item in the list and the Checker will highlight that area within the document. The Additional Information section at the bottom of the Accessibility Checker briefly explains why the items should be fixed or adjusted (as illustrated in the image below on the left). Scroll down within the Additional Information box to the How to Fix section which tells you what to click so that you can fix or make adjustments (as illustrated in the image below on the right).
If the changes you make no longer conflict with the Accessibility Checker's interpretation of the way it should be formatted, some of the items may disappear from the list. If you have made enough changes to cause all the items to disappear or if the Checker doesn't find any issues at all, the Checker will state "No accessibility issues found. People with disabilities should not have difficulty reading this document."
Important: Keep in mind that this is not a guarantee that there are no issues with your document because the Checker doesn't catch everything.
If you attempt to run the Accessibility Checker and get a message stating that it is unable to run and cannot check the current file type for accessibility issues, you must save the Word document again in a new format.
Note: Even if you use the Accessibility Checker to identify missing alternative text, it may not catch everything. In some instances, Word may insert automatically insert text into the description box that is not alternative text. It could be the location of the picture on your computer or a unique identifier for the picture. Double check the alternative text of images to ensure you have true alternative text. For more about alternative text, please see tab 4 "Images and Tables."
Someone may be using a screen reader to read the document aloud to them. In order for the screen reader to know what the title and headings are, it needs you to apply the headings styles to the documents or sections of your course. This section is divided into two sections: Applying Headings to Word and Applying Headings in Blackboard.
Example of headings 1 and 2, and normal styles are applied to the first two sections of a study guide:
If you look for a style that can’t be found in the styles section, press Control + Shift + S at the same time. A box will appear. Highlight the text that you need to apply the style to. Click the style from the box.
When information is typed into the textbox, appropriate heading levels should be applied.
Here's an example of how these headings are applied. In the instructor's view, you will see this. US Constitution is labeled as Heading because it is the primary section. 1787 Convention Primary Points is labeled as the subheading because it is a section within the the primary section. The Bill of Rights is labeled as Subheading 2 because it is a subsection within the 1787 Convention Primary Points.
If you are unsure if you should apply the Heading, Subheading 1, or Subheading 2 levels, imagine this information is written in a Word document. How would you format it there? Ask yourself if this is a new primary section. If so, then apply Heading. If the next section is related to the primary section, it should be labeled as Subheading 1. If the next section is related to the previous subsection, then it should be labeled as subheading 2. This can be subjective.
“Headings.” Headings • Page Structure • WAI Web Accessibility Tutorials, www.w3.org/WAI/tutorials/page-structure/headings/.
Updated 1/19/18
“Images Concepts.” Images Concepts • Images • WAI Web Accessibility Tutorials, www.w3.org/WAI/tutorials/images/.
Updated 1/19/18
After making sure your table has a header row, you must then identify it so that screen readers know it's there:
Your table also needs alternative text; a description of the table and the purpose that it serves within the context of the rest of the document.
Tables in PowerPoint and Word may look similar, but they're actually quite different to a screen reader. A screen reader can identify and read what's in a simple table in Word if the table has alternative text and the headings of the rows have been identified.
Webaim.org suggests, "If your presentation contains more than the simplest tables, and if you have Adobe Acrobat, consider saving your presentation to PDF and adding the additional accessibility information in Acrobat Pro."
“Tables Concepts.” Tables Concepts • Tables • WAI Web Accessibility Tutorials, www.w3.org/WAI/tutorials/tables/.
To help establish structure within your material, use the bulleted and numbered lists.
Numbered lists, also referred to as ordered lists, are used to communicate steps or the sequence someone should take to accomplish a task. The example below is also a set of directions for adding a numbered list to a Word document.
If haven't typed the list yet:
If you've already created your list and want to number them:
Sometimes, Word will automatically start the bulleted list of you if you type "1." followed by the space key.
Bulleted lists, also referred to as unordered lists, are used to communicate a list of items that may not have a sequence. An example is a general list of things to do.
Example:
To add bulleted lists if haven't typed the list yet:
If you've already created your list and want to number them:
“Content Structure.” Content Structure • Page Structure • WAI Web Accessibility Tutorials, www.w3.org/WAI/tutorials/page-structure/content/.
“H48: Using ol, ul and dl for lists or groups of links.” H48: Using ol, ul and dl for lists or groups of links | Techniques for WCAG 2.0, www.w3.org/TR/WCAG20-TECHS/H48.html.
Updated 1/19/18
Structure
Reading Order
Alternative Text
Color Contrast
Presentation
Use built-in tools to create PowerPoint.
Built-in tools improve structure and are easier for screen readers to understand.
Built-in tools include bulleted/numbered lists and pre-built layouts.
Use bullets/numbering to organize content.
Apply layouts with pre-built boxes to facilitate content creation.
Go to “Layout” located under the “HOME” tab. You can also select the drop-down arrow under “New Slide.”
Insert unique slide titles using pre-built boxes.
Repeating slide titles creates confusion for users using screen readers.
If a slide continues the information from a previous slide, add the words “continued” or “Part 2” to the slide title, or others words that indicate a continuation of a previous slide.
The order in which the screen reader will read each item.
How to Check the Reading Order
(Length: 2 minutes, 13 seconds)
Text description of images for screen readers to read.
Images, charts, and tables need a text description.
Appropriate alternative text is subjective
Proper alternative text depends on the context and content around the image (see tab 4 “Images/Tables” for more about alternative text).
Right-click the image.
Select format picture.
Suitable alternative text for the image above would be “beach ball” because that is all that is shown.
Suitable alternative text for the image above would be “beach ball in pool” or “beach ball in ocean” because the ball is in a body of water.
How to Insert Alternative Text in PowerPoint
(Length: 47 seconds)
Color Contrast
Provide enough color contrast.
Do not rely on color alone to convey meaning.
Include text to communicate importance.
(Ex: “Important: Test Tomorrow” or “Note: Due Thursday”)
Avoid using orange, red, and green together.
When applying Slide Themes:
Ensure that the theme colors provide enough color contrast and do not interfere with the content of the PowerPoint.
Use SSB Bart Group’s Color Contrast Checker (opens in new tab) to check color contrast.
How to Check and Change Color Contrast
Length: 3 minutes, 6 seconds)
Minimize transitions and animations.
Do not put too much information in one slide.
Important information placed in the notes section should be inserted into the PowerPoint slides because screen readers do not always read the notes section.
Helps you determine what may need to modified or reconsidered in order to meet accessibility guidelines.
Shows issues that may make it impossible or challenging for someone with a disability and/or using assistive technology to navigate the document.
Error: Impossible or very difficult to navigate.
Warning: Challenging, but not impossible to navigate.
Tip: Reconsider organizing content (can be ignored if organization already follows a logical order).
Additional Information section explains why the issue should be fixed and/or how to fix it.
Click File.
Click Info.
Click Check for Issues.
Click Check Accessibility.
Sometimes, programs that you use to create graphs and charts will provide colors that can hard to distinguish from each other. In the pie chart below, the goal is to show the percentage of people who responded with their favorite food. However, the shades of blue are so similar that if a student were asked to distinguish how many like sushi and how many like hamburgers, it may be very difficult.
A better option is to use patterns in addition to the colors to help distinguish the information. In the example below, the color has been darkened and a pattern has been added to the section representing those who like sushi, thus making it easier to distinguish from the other colors.
If you're unsure if the colors in the charts could be challenging to distinguish, view the it in grayscale. If you're using PowerPoint, these steps work:
If two colors are hard to differentiate, you should reconsider the color contrast. In the example used before, the two shades of blue for people who like fried chicken and hamburger look almost the same in grayscale.
Possible Solution: WebAim'org's color contrast checker (opens in a new tab/window) can help you determine the appropriate colors to use.
YouTube Video: What It's Like To Be Color Blind
YouTube Video: What It’s Like to Be Blind
“Contrast (Minimum):Understanding SC 1.4.3.” Understanding Success Criterion 1.4.3 | Understanding WCAG 2.0, www.w3.org/TR/UNDERSTANDING-WCAG20/visual-audio-contrast-contrast.html.
“Use of Color:Understanding SC 1.4.1.” Understanding Success Criterion 1.4.1 | Understanding WCAG 2.0, www.w3.org/TR/UNDERSTANDING-WCAG20/visual-audio-contrast-without-color.html.
Updated 1/19/16
Have you ever tried to watch a game in a noisy restaurant but couldn't understand what the commentators were saying? Captions would have come in handy because what was said would have been written at the bottom or top of the screen so that you could follow along.
On January 6, 2017, CPCC Executive Director Learning Technology Services Gary Ritter sent a letter about captioning videos. If you didn’t see it, please contact your Chair. Key points from the letter:
If Disability Services approves captioning of videos in your course as an accommodation for the student, CPCC will have this captioned for you. This process in place at this time is not for all videos. The process doesn’t necessarily apply in all instances in which a student with a disability enrolls in your course. Disability Services considers specific factors to determine if captioning is an accommodation that needs to be added to a video.
This also only applies to videos that were created by CPCC and are on CPCC’s Panopto repository.
Panopto is a tool that CPCC provides so that employees can record video lectures, narrate PowerPoint, record audio, and video tutorials. Panopto also has a tool to help you create your own captions for the videos that you create. Depending on how the viewer is watching the video, the captions appear at the bottom of the video or as a synchronized transcript to the left side of the screen.
Note: You must complete Panopto training in order to get a Panopto account. Training is offered several times throughout the semester. Dates can be found in LearnerWeb and on eLearning’s webpage.
(Length: 3 minutes, 45 seconds)
The best way to determine if a video is captioned is to watch part or all of the video and attempt to turn on the closed captions. If captions are available, a closed caption button will appear in the lower right corner of the video.
Captions may appear at the bottom or to the side of the video depending on the type of program used to create and host the video. The videos should include the same information spoken in the video.
Directions: Turn on captions in YouTube
If the words spoken are exactly the same as what is displayed on the screen, captions are not needed. For example, if an instructor is narrating a PowerPoint presentation and the slide displays the same words spoken by the instructor, captions are not necessary.
YouTube can automatically create captions for videos. However, the captions aren’t always accurate. Words are sometimes misinterpreted and don’t include punctuation or appropriately capitalized words, thus creating captions that change the meaning of what is actually said.
To determine if the video is inaccurate, watch part or all of the video. If the captions are inaccurate, you can:
“Time-Based Media:Understanding Guideline 1.2.” Understanding Guideline 1.2 | Understanding WCAG 2.0, www.w3.org/TR/UNDERSTANDING-WCAG20/media-equiv.html.
Audio should be accompanied by a transcript. Transcripts should include the same information spoken or heard in the audio and should be placed near the audio recording.
Transcripts Benefit People Who:
A transcript can be formatted several ways but a simple Word document or web page containing the transcript can suffice. If you're unsure of how the transcript should look after you're done, check out these examples:
In the example below, the audio is located in the course and the Word document containing the transcript is available above it (Blackboard course) and below it (Moodle course) for listeners to download.
If the audio is from a website but does not contain a transcript, you can:
“Time-Based Media:Understanding Guideline 1.2.” Understanding Guideline 1.2 | Understanding WCAG 2.0, www.w3.org/TR/UNDERSTANDING-WCAG20/media-equiv.html.
Updated 1/19/18
Have you ever clicked part of a sentence that took you to a website? The text was hyperlinked to a website. Hyperlinks can take a person to a website, different sections of the same document, or another part of the course. In order for hyperlinks to be most effective, keep these principles in mind:
Examples:
Avoid using the phrase, “click here” to convey that something can be clicked. Video: How a screen reader reads a page with "click here" used often and with several links. (Length: 3 minutes, 02 seconds)
“Link Purpose (In Context):Understanding SC 2.4.4.” Understanding Success Criterion 2.4.4 | Understanding WCAG 2.0, www.w3.org/TR/UNDERSTANDING-WCAG20/navigation-mechanisms-refs.html.
“H30: Providing link text that describes the purpose of a link for anchor elements.” H30: Providing link text that describes the purpose of a link for anchor elements | Techniques for WCAG 2.0, www.w3.org/TR/WCAG20-TECHS/H30.html.
Please do not assume that the products you intend to purchase from textbook publishers are accessible. Although some have made strides in making their electronic textbooks, study tools, and online sites accessible, some publishers state that they are still working on compliance.
One of the greatest benefits of saving a Word document as a Portable Document Format (PDFs) is that the format of the document is maintained. If a Word document is shared with someone who has a different version of Word, the document may look different; the fonts may look different or things may shift. But, if it’s saved as a PDF, it looks the same way the person created it.
However, not all PDFs are accessible. There are a few quick ways to check:
1. If your cursor turns into a plus sign when you move your mouse over text and doesn’t let you highlight the text, the document may not be accessible . Although it looks like a regular document, a screen reader or document reader cannot “see” the text.
2. Use the Read Out Loud tool to see how much text and alternative text will be read to you. This tool is built into Adobe Acrobat Reader and Adobe Acrobat Pro.
If you follow steps 1 and 2 in Adobe Acrobat Pro and get an alert like the one below, this means the document is probably not accessible. Adobe Acrobat Pro is asking you if you want it to attempt to convert the contents of the PDF into text that can be read by a screen reader which may make it more accessible. More information on that in the Option 3 in the "How to Make A PDF Accessible".
If you follow steps 1-4 in Adobe Acrobat Pro or Adobe Acrobat Reader and the Read Out Loud tool says “Blank”, this essentially means that text or alternative text cannot be recognized by the tool, making the document inaccessible.
Convert the PDF back to a Word document that you can then make accessible. After you save it as a PDF (Instructions), make the PDF accessible in Adobe Acrobat Pro (Instructions).
Allow Adobe Acrobat Pro to recognize the text. This can be done by clicking "Yes" when you get the scanned document alert or use the Recognize Text tool:
Note: Completing the steps above does not ensure that your document is completely accessible. The Recognize Text tool may not be able to recognize text if the contents of the document are of poor quality (blurred text or images or several stray dots or specks). If the document is hard to read before you scan it, chances are it will be even harder to convert after it is scanned.
For scanned in documents, scan them using an optical character recognition (OCR) scanner.
“PDF Techniques for WCAG 2.0.” PDF Techniques | Techniques for WCAG 2.0, www.w3.org/TR/WCAG-TECHS/pdf.html.
Updated 1/19/18
Apply Heading Styles
As you create your Blackboard course, use this checklist to ensure you’re addressing the most common and basic points of accessibility. All links in this checklist open in a new tab/window.
Headings styles are applied.
Heading (Used for main headings)
Subheading 1 (Used for section within main heading)
Subheading 2 (Used for section within subheading 1)
Paragraph (Used for paragraphs/ text that is not a heading or subheading.)
Here's an example of how these headings are applied. In the instructor's view, you will see this. US Constitution is labeled as Heading because it is the primary section. 1787 Convention Primary Points is labeled as the subheading because it is a section within the the primary section. The Bill of Rights is labeled as Subheading 2 because it is a subsection within the 1787 Convention Primary Points.
If you are unsure if you should apply the Heading, Subheading 1, or Subheading 2 levels, imagine this information is written in a Word document. How would you format it there? Ask yourself if this is a new primary section. If so, then apply Heading. If the next section is related to the primary section, it should be labeled as Subheading 1. If the next section is related to the previous subsection, then it should be labeled as subheading 2. This can be subjective.
Step 1: Click the Insert/Edit image button to insert a picture.
Step 2: Write the description.
For more information about alternative text, please refer to the Images tab.
In the example below, Assignment and Due Date are the headings. These are also referred to as header rows.
Assignment | Due Date |
---|---|
Essay 1 | Sept. 12 |
Assignment 2 | Sept. 19 |
Research Lab | Sept. 26 |
Hyperlinks are descriptive and explain where the person will be taken when they click on it, if it will open in a new tab/window, and what it will do/what they will see after they click on it. Examples:
Avoid using the phrase, “click here” to convey that something can be clicked.
Video: How a screen reader reads a page with "click here" used often and with several links.
(Length: 3 minutes, 02 seconds)
Color should not be the only thing used to convey importance. Include text that conveys the intention of using the color as well. (Example: Rather than stating “Late work will not be accepted” (in all red letters) consider “Important: Late work will not be accepted.”
Make sure that the color contrast between the text and background color is sufficient by using a color contrast checker.
This contains a list of helpful resources as well as the handouts and files provided on the other tabs of this guide.
To make online math accessible for all learners, some concepts may be best introduced using something tactile or tangible. These videos showcase some items contained in math kits used at Wake Tech to do just that. This information was presented by the Virtual Learning Community (VLC) of the North Carolina Community College System during a class at CPCC in February 2017.
Unfortunately, video of the session on how to make accessible math online using MathType is unavailable. Materials from the session are available for download: